Customer Service Careers

Making a difference, one neighbor at a time

At Cambia, we care deeply about the communities we serve. That's why we work every day to make health care easier and more affordable. We reach more than 70 million Americans nationwide, including more than 2 million people in the Pacific Northwest who are enrolled in the regional Blue Cross and Blue Shield plans we operate. For over 100 years, we’ve been a trusted health partner, striving to make lives better.

Join Our Team

A career built on caring

We’re looking for Customer Service Professionals (CSPs) who are compassionate and dedicated to supporting people in times of need. As part of the CSP team, you’ll:

• Help members navigate their health care journey. 
• Act as the bridge between Cambia and those we serve, including members, providers and other health care professionals.  
• Answer incoming calls on recorded lines, providing guidance and resources on benefits, claims and eligibility. 
• Advocate for our members, track down answers to tricky questions and ask for support when you’re stuck. (At Cambia, you’ll always get help when you need it.)

Rewarded for rewarding work

While you take care of our members, we take care of you. We offer competitive pay, career growth opportunities, a generous benefits package and flexible and remote work options to help you balance priorities in and outside of work.

Learn more about our compensation package.

Qualities of a successful CSP