Asuris is pleased to announce that its Medicare Advantage plan received strong Star Ratings from the Centers for Medicare & Medicaid Services (CMS) based on care quality and performance.
A measure of health plan quality, CMS Star Ratings* are based on more than 40 different performance indicators that evaluate care quality and member experience. These annual ratings, which range from 1 (low) to 5 (high), help educate Medicare Advantage consumers who are shopping for a plan, during the CMS Annual Election Period (Oct. 15 through Dec. 7) or when they become eligible for Medicare. CMS Star Ratings also provide data transparency and incentives to improve health outcomes and patient care quality. Achieving a rating of 4 stars or higher indicates that a health plan is performing above average compared to other health plans, as well as improving year-over-year in service to its members.
For 2021, Asuris earned 4 stars for its Medicare Advantage plan. Each measure CMS uses for its Star Ratings aligns with one of five core areas: staying healthy with preventative screenings, managing chronic conditions, member experience, customer service, and drug safety and pricing accuracy.
Unique to 2021 due to the COVID-19 pandemic, CMS carried forward some scores from last year for its latest star ratings, including HEDIS and CAHPS scores. Asuris achieved high scores in critical areas like helping members manage chronic diabetes, receiving very few member complaints, and addressing the needs of potential Medicare beneficiaries contacting Asuris call centers.
Earning strong CMS Star Ratings for 2021 means our health plan is improving year-over-year in providing Asuris Medicare Advantage members with high-quality, cost-effective coverage and benefits,” says Kathleen Faulk, Asuris’ senior vice president and general manager of government programs. “We remain focused on continuing to improve how people experience health care this year, next year and beyond.”
Those interested in learning more about Asuris Medicare Advantage plan benefits and coverage can visit asuris.com/go/shop. Asuris Medicare plan advisors are also available by calling 1 (844) 278-7472, 7 a.m. to 6 p.m. Monday through Friday and Saturdays 9 a.m. to 3 p.m. Pacific time during Medicare’s annual election period (Oct. 15 through Dec. 7); otherwise, plan advisors are available 8 a.m. to 5 p.m. Monday through Friday.
*Every year, Medicare evaluates plans based on a 5-star rating system.
About Asuris Northwest Health
Asuris Northwest Health offers a full range of health care coverage options, including dental coverage, for eastern Washington employers and individuals. We also offer Medicare supplemental plans and Medicare Part D prescription drug coverage, and provide member access to more than 20,000 health care providers. Asuris is committed to improving the health of our members and our communities, and to transforming our health care system. Asuris Northwest Health, a nonprofit health plan, is a member of the Cambia Health Solutions family of companies. For more information, please visit www.asuris.com or www.twitter.com/AsurisNWHealth.